- Lake County News reports
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State insurance commissioner visits Valley fire burn area, speaks to fire victims
LAKE COUNTY, Calif. – Insurance Commissioner Dave Jones traveled to Lake County on Friday to visit the devastated burn area of the Valley fire.
Commissioner Jones met with local and state officials to discuss insurance issues affecting residents who have been displaced by the devastating wildfire, and those recovering and rebuilding homes lost in the firestorm.
During his visit, Jones also met with evacuees at the Kelseyville High School evacuation center, and spoke with first responders and volunteers assisting with the recovery effort.
“The Department of Insurance is here to help all residents affected by this devastating fire,” said Jones. “Our team will also be available at the Local Assistance Center that is now open. Consumers are invited to speak to one of our Consumer Services Division representatives for help navigating the claim process.”
During his meeting with local and state officials Jones shared crucial insurance tips for preparing for and recovering from disasters.
Residents were reminded they may be eligible for reimbursement for additional living expenses including housing and food, even if their home is not damaged or destroyed by fire.
Once the fire is contained and residents begin to move back to their homes, detectives from the Department of Insurance will be on-site to educate them about their rights and responsibilities when it comes to disaster recovery.
“It is important for homeowners to have an opportunity to assess their situation and losses in order to make informed decisions. Public adjusters are prohibited from soliciting business for seven days following the reopening of a declared disaster area. This waiting period gives residents time to talk to their insurance agent before making decisions about hiring public adjusters and contractors,” said Jones.
Fire victims can also call the California Department of Insurance Consumer Hotline at 800-927-HELP (4357) for questions about their insurance and coverage.