- Elizabeth Larson
- Posted On
Lake County’s emergency shelter transitions to round-the-clock operations
Redwood Community Services, based in Ukiah, will now operate the shelter, located in the former juvenile hall facility at 1111 Whalen Way in north Lakeport.
During its Nov. 14 meeting, the Board of Supervisors approved the new shelter contract between the Lake County Behavioral Health Services Department — acting as the lead administrative entity for the Lake County Continuum of Care — and Redwood Community Services Inc.
Redwood Community Services will receive $2,417,489.64 for fiscal years 2023 to 2026 to operate the shelter. The contract runs from Dec. 1 to June 30, 2026, unless terminated earlier.
The group also runs the Building Bridges Homeless Resource Center in Ukiah.
The contract requires Redwood Community Services to meet expected targets including providing 35 beds, serving 300 people with the proposed funding and reaching 200 people through street outreach, having 88 homeless persons exiting the program or project to permanent housing, 50 households with increased monthly income and a minimum of 12% of the total funding to be spent on youth.
Earlier in the same meeting, the board approved continuing its emergency proclamation declaring a shelter crisis in the county of Lake.
Behavioral Health Director Elise Jones said the shelter had been operating on an interim basis by a group called the Blue Horizons Foundation.
Jones said there had been a long history of those who have operated the shelter in recent years.
She did not go into detail about those previous operators, but they include Elijah House, an Oroville-based nonprofit that first received the county contract to run an emergency COVID-19 shelter at the juvenile hall facility in July 2020 and operated it for two years.
At that time, Elijah House was out of compliance with state reporting rules for nonprofits, and throughout the time it held the contract it remained out of compliance. In February, the California Attorney General’s Office suspended Elijah House’s nonprofit registration for failure to bring its reporting current.
After Elijah House abruptly left in the summer of 2022, the shelter was closed until Sunrise Special Services Foundation reached an agreement to reopen it in February. Sunrise continued to operate the shelter, with its contract extended, until Blue Horizons took over earlier this fall.
Besides the change in operator, Jones told the board that the biggest difference in this new shelter contract is that it is a transition from overnight to 24/7.
Jones said the funding from the Continuum of Care is front-loaded and will be reduced over time as Redwood Community Services rolls out the enhanced care management benefit and the medical respite benefit, “which will ultimately be the long term sustainability for the shelter.”
She said Redwood Community Services will have co-located services there that will bill through Medi-Cal and sustain that shelter. “They have a history of doing that type of programming in Mendocino County, so happy to say we’re not a pilot in that.”
Supervisor Bruno Sabatier, who attended via Zoom as he was at the California State Association of Counties meeting in Alameda County, said the new contract also involves some case management compared to the previous contract.
“I think that is a huge adjustment to ensure that we are moving people along and not just keeping them in a shelter,” said Sabatier, adding that having case management will be crucial to what those individuals need.
He reported that the chair of the Continuum of Care and another executive committee member are part of Redwood Community Services and so took no part in the request for proposals process or the selection, avoiding meetings or recusing when the matters were discussed.
Sage Wolf, Redwood Community Services’ director of integrated health, said that in November 2019 they transitioned the Ukiah shelter from overnight to 24/7.
Wolf pointed out that there are differences between Ukiah’s Building Bridges shelter and Lakeport, including the fact that Building Bridges is in the city of Ukiah and more centrally located, so it’s open to the public during the day. It’s both an emergency shelter and a drop-in center.
Lake County’s shelter is not centrally placed and has separate, private rooms, unlike the congregate space with room for 50 beds at Ukiah, said Wolf, adding that they will use policies established for the Ukiah center as the basis of how they will operate Lake County’s shelter.
Supervisor Michael Green said he visited the Ukiah shelter the previous day and spent two hours asking Wolf questions.
While he expressed confidence in their policies, and thinks the situation will be light years ahead of where the county has been, he said there is the need to drill down into the immense liability the shelter carries and make sure to parse the county’s and the operator’s responsibilities. The shortcomings of the juvenile hall facility have fallen primarily on the county.
“I don’t personally think today’s contract is adequate to all those questions but I'm not going to oppose it on that basis today. I’m just going to invite future iterations to get a little more granular,” Green said.
Wolf thanked the county, Behavioral Health and the Continuum of Care for the opportunity to run the Lakeport shelter. “It is a high risk operation,” Wolf said, adding that the people they are targeting for service are some of the most vulnerable community members.
“We are experienced in running that kind of shelter and working with this population,” and aware of the kind of risks that are involved, but can’t have a plan in place for everything that can happen, Wolf said.
“We are really adept and responsive at being able to quickly identify potential risks and then when risks happen be able to respond as quickly as possible to what’s happening,” Wolf added.
Wolf said the collaboration is already in place to support the shelter, and that will be key. “None of us can address homelessness by ourselves. We need to do it as a community.”
Lakeport Police Chief Brad Rasmussen said his agency and the city of Lakeport support the contract, explaining that many unhoused individuals from Lakeport use the shelter’s services.
“It has been critical over the past year to have that available,” said Rasmussen, who also is running for Green’s supervisorial seat in 2024.
Rasmussen said the one gap they saw was that the shelter was not 24/7, which will be covered in the new contract. He said he believed it would be a huge improvement and benefit.
He thanked Behavioral Health and community partners, Redwood Community Services, the Board of Supervisors and county administrative staff who have worked hard over the past year to keep shelter services going. Rasmuseen said the shelter is critical to the unhoused and has a huge impact on the community as a whole if those services aren’t available.
Wolf explained how Medi-Cal funding will support emergency shelter beds for those coming out of hospital, jail, rehab and mental health treatment, adding it’s for individuals who need somewhere soft to land to stabilize. Lake County’s shelter won’t, however, have medical respite on site.
That Medi-Cal funding will partially support the shelter in years two and three, and also will partially support it if they find funding to go past 2026. Wolf explained that they have to braid a lot of multiple funding streams to keep it going, and that there hasn’t been one consistent funding stream to keep a shelter going unless it’s a very small shelter.
Wolf said that one of the tasks they have in front of them over the next two and a half to three years is to identify some of those other funding streams.
“There are some competitive grants that we could apply for in coordination and collaboration with the community to bring in additional dollars to support the shelter after this contract expires,” she said, adding that she wanted to make sure everyone is on the same page as they look to the future.
Vice Chair Moke Simon, who ran the meeting as Board Chair Jessica Pyska also was at the California State Association of Counties, thanked Wolf for coming to the meeting.
“The funding is No. 1,” said Simon, noting it’s a focus of the Governor’s Office and will be a collaboration going forward.
Green moved to approve the $2.4 million contract, with the board voting 4-0.
“All right, we’ve got a 24 hour shelter. Good job everyone,” Simon said.
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