Sunday, 05 May 2024

West: An exemplary experience

Since moving to Lake County in 1996 I have heard only negative comments about the quality of care at St. Helena Hospital (formerly Redbud Community Hospital) in Clearlake. Due to my own personal experience at St. Helena Hospital recently, I am compelled to write this letter to our community.
 
My doctor was Tim Young, MD and chief of surgery at St. Helena Hospital. I was hesitant when choosing Dr. Young, knowing that my surgery would be at St. Helena Hospital, but due to his reputation of having an excellent bedside manner, I made my choice. Dr. Young and his assistant, Johnna, at his Clearlake office were professional, accommodating, pleasant and took the time to answer all of my questions and concerns about my upcoming surgery.
 
The day of my surgery I was a bit nervous but my nerves where quickly relieved upon arrival as I was treated with the utmost respect and care from Dr. Young and his surgical team at St. Helena Hospital. Thanks again Dr. Young and to all of your team including Johnna, Lee, Linda, Bill, Dr. Richi and Leslie for making my experience at St. Helena Hospital exemplary.
 
Sandra West lives in Kelseyville.

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