Tuesday, 28 May 2024

Konocti Vista Casino and Resort to reopen June 15

LAKEPORT, Calif. – Konocti Vista Casino & Resort is excited to announce that it will reopen on Monday, June 15, at 8 a.m.

“We stood with our community when we elected to close our doors due the statewide effort to slow the spread of COVID-19 and we continue to stand with them with the business modifications we have made with their health and safety in mind,” casino management said in its reopening announcement.

The casino’s reopening plan includes a phased approach and is following the policies, practices, and guidelines established by the California Department of Public Health, Centers for Disease Control and Prevention and OSHA.

In the coming days, as the casino prepares to reopen its doors, it will welcome back its employees.

“On their return, all employees will receive training on COVID-19 safety and sanitation protocols. Plus, all employees are required to wear personal protection equipment, have their temperature checked before each shift and follow the revised safety guidelines at Konocti Vista Casino & Resort,” casino management said.

In addition, Konocti Vista is implementing new safety enhancements for its guests.

These new measures range from noncontact temperature screening and modifying the gaming floor to allow for social distancing, to requiring all guests and employees to wear face masks or face coverings before entering the casino.

“It was with much care and thought that we prepared these new safety measures and guidelines and we have outlined them in detail below for your consideration,” casino management said.

“We know that things are going to be different for everyone as businesses reopen and there are going to be evolving changes, but we know we can make it through this together,” Konocti Vista management said. “We look forward to welcoming you back soon!”

New hours

Konocti Vista announced the following new hours of operation.

Casino: 8 a.m. to midnight.

Players Club: Sunday to Thursday, 8 a.m. to 10 p.m., and Friday to Saturday, 8 a.m. to midnight.

Convenience store: 8 a.m. to 8 p.m.

Snack shop: 9 a.m. to 9 p.m. (take out only)

Orders can be placed via phone at 707-262-3247 or by guests in our safe distancing line in the casino.

Temporary closures of some facilities remain in effect

The casino management said the following facilities and amenities remain closed temporarily:

– Table games, hotel, restaurant, bar and event center.

While the RV park is available to self-efficient RVs, showers, bathrooms and laundry are still closed.

The marina is open and gas is available for purchase but the boat launch remains closed.

Konocti Vista Casino Safety Program

Casino management offered updates on the following safety measures, noting the health and safety of its employees and guests is the No. 1 priority.

Non-contact temperature screening: Points of entry will be limited to allow our security team to conduct noninvasive temperature checks utilizing the non-contact temperature device. Employees or guests confirmed to have a temperature over 99.5°F will not be allowed entry to the property and will be directed towards appropriate medical care.

Physical distancing: Guests will be advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines, using elevators or moving around the property. Slot machines and other physical layouts will be arranged to ensure appropriate distancing. Employees will be reminded not to touch their faces and to practice physical distancing by standing at least 6 feet away from guests and other employees whenever possible. All resort outlets will comply with, or exceed, local or state mandated occupancy limits.

Gaming distancing: KVC is utilizing a new software from Casino Trac to create a social distancing gaming experience. All machines are active but in standby mode until money or a player’s club card is inserted. Once inserted the system will disable two machines to the right and left of the machine being used and is not usable if disabled. When a guest cashes out or removes their players club card it will lock until cleaned and service. The system then sends an alert to the monitoring station indicating the machine needs to be cleaned. Once cleaned the machine will be sent back to standby and is ready to be played.

Hand sanitizer: Hand sanitizer dispensers, touch-less whenever possible, will be placed at key guest and employee entrances and contact areas such as driveways, reception areas, hotel lobbies, the casino floor, restaurant entrances, meeting and convention spaces and elevator landings.

Front of the house signage: There will be health and hygiene reminders throughout the property including the proper way to wear, handle and dispose of masks. Table game electronic signs will also be used for messaging and communication.

Back of the house signage: Signage will be posted throughout the property reminding employees of the proper way to wear, handle and dispose of masks, use gloves (in positions deemed appropriate by medical experts), wash hands, sneeze and to avoid touching their faces.

Employee and guest health concerns: Casino employees have been given clear training and instructions on how to respond swiftly and report all presumed cases of COVID-19. The casino will be ready to provide support to guests. Employees are instructed to stay home if they do not feel well and are instructed to contact a manager if they notice a coworker or guest with a cough, shortness of breath, or other known symptoms of COVID-19. Employees and guests who are exhibiting any of the symptoms of COVID-19 while at the property are instructed to immediately notify their manager (employees) or hotel security (guests).

Case notification: If the casino is alerted to a presumptive case of COVID-19 at the resort, staff will work with the SNHD to follow the appropriate actions recommended by it.

Konocti Vista Casino & Resort is located at 2755 Mission Rancheria Road, Lakeport, telephone 707-262-1900.

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