Friday, 27 May 2022

Library collection notices mailed due to computer glitch

LAKE COUNTY – Due to a computer glitch that occurred on April 26, approximately 900 library patrons in Lake, Sonoma and Mendocino counties received erroneous collection notices.


Patrons are panicking and parents are threatening their children with punishment over these notices. Library staff wants to assure those people that most of those patrons do not owe money and will not be sent to collections. Call your local branch if you received such a notice and have any questions.


Library patrons also can check their accounts through the Lake County Library Web site, www.co.lake.ca.us/Page386.html. Click on "My Account," enter your library card number and PIN (last four digits of your phone number) to see any fines or notices on your account.


Lakeport Library, located at 1425 N. High St., is open Tuesday, Thursday, Friday and Saturday, 10 a.m. to 5 p.m., and Wednesday noon to 8 p.m.; telephone 263-8817.


Redbud Library, 14785 Burns Valley Road, Clearlake, is open Tuesday, Thursday, Friday and Saturday, 10 a.m. to 5 p.m., and Wednesday, noon to 8 p.m.; telephone 994-5115.


Middletown Library, 21267 Calistoga Road, is open Tuesday through Friday, 1 p.m. to 6 p.m., and Saturday, 10 a.m. to 3 p.m.; telephone 987-3674.


Upper Lake Library, 310 Second St., is open Tuesday, Thursday and Friday, 1 p.m. to 6 p.m., and Wednesday and Saturday, 10 a.m. to 3 p.m.; telephone 275-2049.


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