Monday, 30 November 2020

FAQs

We've had some reports of Chrome users experiencing issues using the site. We've also noticed unusual behavior using Chrome with certain features of the site such as calendar and comments.

For Chrome users experiencing issues with LCN. Here's some things to try:

1. Check you're updated to the latest version of Chrome. Go to Wrench > About Google Chrome and allow Chrome to update. If not, you can update Chrome manually. [1]

2. Log out of LCN completely and clear your browser cache. [2]

3. Your Chrome profile may be corrupted, try creating a new one. [3]

4. (Windows only) If that doesn't solve the problem:
- Close Chrome.
- Start > Run (or search for run if you're using Vista/7)
- Type 'cmd' (without quotes) and hit enter
- Once the black box appears, enter 'ipconfig /flushdns' (without quotes) and hit enter
- Once that completes, enter 'ipconfig /renew' (without quotes) and hit enter
- Once that completes, close the window, reopen Chrome and retry.

5. Disable any browser themes/extensions to see if they are causing the behaviour you're seeing.

6. Update/reinstall Java and Flash.

7. Try opening the website under another user account on your computer.

8. (Windows only) Check for problems with protected system files. Go to Start > Run. Enter the following: "SFC.EXE /SCANNOW" (without the quotes and make sure there is a space between SFC.EXE and /SCANNOW). This initiates the Microsoft utility that will scan and repair problems with protected system files on your computer.

9. If you cannot get on LCN using any browser, your computer may have been infected by a virus or malware; consider running a full security scan with reputable, up-to-date antivirus software such as Microsoft Security Essentials, McAfee or AVG.

If all else fails, it may not be the fault of your computer, but rather that LCN itself is having issues. You can check the status of known issues on LCN over at http://www.lakeconews.com/index.php?option=com_content&;view=section&layout=blog&id=3&Itemid=206

The new site has a slightly different method for accessing or creating a user account. This short video illustrates the new login / signup processes and provides some methods to try if you are experience login issues.

Locate the 'Login' and 'Create and account' section of the site located in the upper right corner of the page above the masthead and follow along with the video if you already have a user account on lakeconews.com.

Registering on the site enables us to provide additional services to you. 

Those can include interaction with our readers such as public notices, obituaries, classified ads, calendar entries, etc.

These interactions may be bundled as paid or ala carte services at any time which could result in suspension of services for non-paid users.

If you encounter a blank page when you try to log in but you can see the site just fine you may resolve it by clearing the browser's cache and/or updating java on your computer.

To clear the cache please visit this University of Indiana page that addresses a variety of browsers, with screenshots: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

To see what version of  Java you have and some details about it, visit this link: http://java.com/en/download/installed.jsp and click on the 'Verify Java Version' button.

If Java is out of date that page is the right place to be and it can help you to update Java on your computer.

To add an item to the calendar you must be logged on so first enter your username and password then select the calendar menu item and find the date of your event. Once you click on the day a user dialogue will appear which will allow you to enter the event title, category, date and time. In order to add more detail to the calendar entry select "edit" on the dialogue.

For a quick tutorial, we've made the short video below.

Only registered users with valid email addresses may post comments. This is to protect our readers from malicious attacks from unidentified sources. For that reason you may from time to time see postings deleted. If we can't write you back we decline to entertain your ruminations on whatever topic. If you choose not to register but still want to make comments to us, we encourage you to send us an email or fax or call our telephone number.

Please read the entire terms of use, (TOU), statement in the FAQ section for more details.  

Upcoming Calendar

1Dec
12.01.2020 9:00 am - 12:00 pm
Board of Supervisors
1Dec
12.01.2020 6:00 pm - 8:00 pm
Mendocino College Symposium
1Dec
12.01.2020 6:00 pm - 7:00 pm
Lakeport City Council
5Dec
12.05.2020 6:00 pm - 8:00 pm
Gallery Open Reception: Home
Middletown Art Center
5Dec
12.05.2020 6:00 pm - 7:00 pm
Clearlake Christmas Parade
12Dec
12.12.2020 10:00 am - 1:00 pm
Lake County Farmers’ Finest Saturday market
19Dec
12.19.2020 10:00 am - 1:00 pm
Lake County Farmers’ Finest Saturday market
24Dec
12.24.2020
Christmas Eve
25Dec
12.25.2020
Christmas Day
26Dec
12.26.2020 10:00 am - 1:00 pm
Lake County Farmers’ Finest Saturday market

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